Política de envío

Last update: October 1, 2024

Our order processing warehouse is located in the United States. Below you will find all the detailed information on: manufacturing times, shipping times, costs and other relevant information.

All our physical products are made to order. These products will be manufactured each time a purchase is successfully registered.

All of our services and memberships (digital products) do not require any shipping and do not apply within these policies.

ORDER PROCESSING:

Please allow 2-5 days to process your order. Expect an email within 5 days to let you know your order is on the way!

SHIPPING TIME

Generally, orders are shipped within [48 hours] as soon as the product completes its production stage [2-5 business days].

DOMESTIC SHIPPING RATES AND ESTIMATES:

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

INTERNATIONAL SHIPPING:

We offer international shipping to the following countries: Colombia & Mexico. Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery time: 8-20 business days. 

This time may vary according to the following conditions: 

• High-volume order periods.
• Affectations or delays on carrier routes
• Delivery address. If you are located in a major or secondary city.

ORDER TRACKING SUPPORT

You will receive an email with the shipping information [tracking number] and [carrier] to the email address registered at the time of purchase. 

ORDER TRACKING TIPS & CONSIDERATIONS
*Shipping times may vary during high-volume order periods

*Please see the full shipping limitations listed below.

If your order has not shipped after five business days, there are some reasons for the delay could include the following:
 
• We are experiencing higher order volume during this time
• Item(s) in your order may be out of stock due to high demand
• Shipping address outside of the continental United States
• A payment issue may have occurred while placing the order

If you need further assistance, please chat or contact us at support@tunecontrolapp.com, and we are happy to assist.